Privacy and transparency

Personal Data Processing Policy

Learn how Dialogando collects, uses, stores, shares, and protects the personal information provided through our website.

Data protection Transparency User rights

Introduction

At Dialogando, we are committed to protecting the privacy of our users and clients.

This Personal Data Processing Policy describes how we collect, use, store, share, and protect the personal information you provide through our website.

Information We Collect

We may collect different types of personal information, including, but not limited to:

  • Identification information: name, address, telephone number, and email address.
  • Contact information: email address and telephone number.
  • Browsing information: IP address, browser type, pages visited, and time spent on our website.
  • Financial information: credit or debit card information and bank account details when online transactions are completed.

Purposes of Data Processing

The personal information we collect may be used for the following purposes:

  • To process orders and complete commercial transactions.
  • To provide information about our products and services.
  • To send promotional communications, provided that the user has given prior consent.
  • To improve the user experience on our website through browsing analysis and research.
  • To comply with our legal and regulatory obligations.

Sharing Personal Data

We do not share personal information with third parties, except in the following circumstances:

  • Service providers: we may share personal data with third parties that provide essential services to us, such as payment processing, email delivery, or data analysis.
  • Legal obligations: we may share personal information when required by law or when necessary to protect our rights, property, or safety.

Data Security

We implement appropriate technical and organizational measures to protect personal information against unauthorized access, alteration, disclosure, or destruction.

Important information

No system is completely secure, and we cannot guarantee the absolute security of your personal information.

User Rights

You have the right to:

  • Access: access the personal information we have collected about you.
  • Correction: request the correction of any inaccurate or incomplete personal information.
  • Deletion: request the deletion of your personal information, provided that no legal obligation requires us to retain it.
  • Objection: object to the processing of your personal information for certain purposes, such as promotional communications.

Changes to This Policy

We reserve the right to modify this Personal Data Processing Policy at any time.

Any changes will be published on this page together with the date of the latest update.

Contact and Exercising Your Rights

If you have questions or wish to exercise any of your rights regarding your personal information, you may contact Dialogando using the following information: